![]() Choose the TV option from the Overview menu.After installing the application, follow the instruction mentioned below: ![]() If you want to use this procedure to reset your Cable box, you must first download and install the app on your smartphone. The Xfinity My Account App is available on the Google Play store and the Apple store, both. Additionally, there are several methods and ways through which you can conduct the factory reset procedure. The latter option is to remove all the data in your device, bringing it back to its factory setting. You can either soft reset, which is equal to removing all the cables attached to your device and re-attaching them again. And through the use of the Help Menu of your cable box.Īs we discussed earlier, there are mainly two ways to reset your cable box to factory default and fix the Xfinity cable box not working issue.By navigating to the Device Settings menu inside.Using the Power Button present on the cable box.There are multiple ways through which you can restart your cable box, and these are listed below: The issue can be fixed by restarting the cable box. Your cable box may not function properly because it is stuck on a type of program. Check if this method works otherwise, move to the next fix. You need to make sure that all the cables are attached tightly. You can turn off your cable box with the remote or push and hold the power switch on it for at least fifteen seconds, and it will restart automatically. This is the first step to getting your cable working correctly again. Suppose it did, then follow the next fix in the article below. After the device is turned on, see if the problem persists. Once done, leave it idle for a couple of minutes and start re-attaching the wires.Īfter all the cables are attached, put the main plug back into the power board and switch on your device. Remove all the cables attached to the cable box till there are no more cables attached. To begin the reset, press the Right button and then click Ok.įirst, you will need to power off your device completely and remove the main plug for the power board.Navigate to the option Restore Defaults.To access the user settings, push the Power and Menu buttons on your remote at the same time.Power on your device by pushing and pressing the power button on your cable box until the green light begins to blink.Follow these steps to make a factory reset using the restore default option: Users who want to execute a factory reset without utilising the app can use it this way. The process to restart your device will begin automatically.When a confirmation notice appears, select restart again by clicking OK.To access the help menu, press the A button on your remote control.You can also restart your cable box by navigating to the Xfinity help menu and selecting the reset option. Hence we suggest you check all the fixes mentioned below one by one and see which works the best for you. ![]() If it doesn’t work, you will have to go a little deeper, for instance, resetting. ![]() It is so common in fixing methods that it should always be your initial, go-to solution. There are several things which could be the reason for the issue Restarting any electronic device is a tested way of dealing with virtually any broken equipment. How To Fix Xfinity Cable Box Not Working Issue? How To Fix Xfinity Cable Box Not Working Issue?.
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